Privacy Policy

Elevate Consulting Services

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Elevate Consulting Services (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

Name

Email address

Phone number

Physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about your inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, onboarding instructions, account updates, and important notifications.

Opt-In & Consent

Messages are sent only after explicit customer consent

We maintain timestamped records of opt-in actions

Consent is collected through website forms, written agreements, or direct customer request

We comply with the Telephone Consumer Protection Act (TCPA) and applicable federal and state laws

Opt-Out Instructions

You may cancel SMS notifications at any time by replying “STOP”

You will receive one final confirmation message

No further messages will be sent unless you re-subscribe

Help & Support

Reply “HELP” for assistance

Or contact us at: [email protected]

Message Frequency

Message frequency varies based on your interaction with our services

Standard message and data rates may apply

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors strictly for operational purposes such as SMS delivery or customer service support.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Payment processors

Appointment scheduling platforms

SMS service providers for message delivery

Vendors assisting in operational support

All service providers are contractually obligated to protect your information.

Legal Compliance

We may disclose information if required by law, subpoena, or legal process.

Business Transfers

In the event of a merger, acquisition, or asset sale, your data will remain protected under this Privacy Policy.

5. Data Security

We maintain reasonable safeguards including:

Encryption of sensitive data

Secure access controls

Regular security reviews

Employee data protection training

Breach notification procedures

No system can guarantee absolute security, but we take commercially reasonable steps to protect your information.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze traffic

Improve user experience

Remember preferences

Measure performance

You may disable cookies through your browser settings.

7. Your Rights & Choices

You may:

Access, update, or request deletion of your personal data

Opt-out of marketing emails

Opt-out of SMS by replying “STOP”

Withdraw consent for future communications

To exercise these rights, contact us using the information below.

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

10. Contact Information

Elevate Consulting Services

4550 N Fwy Frontage Rd

Houston, TX 77022

United States

Phone: 346-775-8810

Email: [email protected]